• Expat Assistance Program – Supporting your clients’ wellbeing

    At Integra Global we believe that a health plan should support all aspects of our members’ wellbeing. That’s why we include an Expat Assistance Programme in all our health plans, at no extra cost.

What is the EAP?

Our EAP is all about connecting our members to better health and wellbeing, by supporting expats with all aspects of working abroad. The EAP is provided by our partner, Morneau Shepell, and includes professional consultation and information services.

Our members can receive support and counselling, either in person, over the telephone or online. Counsellors are specialists in the area they give advice and are culturally aligned to members’ nationality and location.

In addition, the service includes a database of online resources to help expats manage their work-life and personal wellbeing while working abroad. It’s totally confidential and we have no knowledge of which services our members use, or how much they use them, so it will never affect premiums.

Our EAP service can help members with:

  • Cope with isolation and loneliness
  • Adapt to a new country and lifestyle
  • Identify and deal with culture shock
  • Deal with stress, anxiety and depression
  • Address alcohol and drug misuse
  • Resolve marital and relationship difficulties
  • Find solutions for work-related issues
  • Access crisis and trauma support while on assignment

There is no cost to members for taking advantage of the EAP service, as these benefits are part of every Integra Global health plan.

How do the sessions work?

All our members can receive a series of support sessions with a professional counsellor, along with access to additional resources. If the member needs more specialised or long-term support, the EAP will help them select an appropriate specialist or service. While fees for these additional services are their responsibility, we will review with them their possible support options and any related costs.

Using the service

Members can access the service by either downloading the Morneau Shepell, MyEAP app, or by calling one of the regional telephone numbers listed on the below link.

EAP Regional Contact Numbers

Get the app

Download the Morneau Shepell MyEAP app via your app store.

Useful downloads

EAP Europe
EAP Americas
EAP Far East

You may also be interested in

UK +44 333 405 3003

US +1 888 753 1377

(North America toll-free)



Integra Global Health Deutschland GmbH, Bahnhofstrasse 81, 82166, Gräfelfing, Germany. Versicherungsvertreter mit Erlaubnis nach § 34d Abs. 1 GWO Reg.-Nr. D-VWTV-OIPY1-28 Amtsgericht Munich HRB246266. Geschäftsführer Philip Catterton & Paul Matthews. Integra Global und MarineSure sind Handelsnamen der Integra Global Health Deutschland GmbH. Impressum
Integra Global Health Deutschland GmbH, Bahnhofstrasse 81, 82166 Gräfelfing, Germany. A Registered Insurance Intermediary authorised acc. to § 34 d para. 1 GWO [German Trade Regulation] with reg. no.: D-VWTV-OIPY1-28. Court of registration: Munich HRB246266. Managing Directors: Philip Catterton & Paul Matthews. Integra Global and MarineSure are trading names of Integra Global Health Deutschland GmbH. Legal notice